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Polywood

POLYWOOD®

Customized Polymer Outdoor Furniture Built to Last

Customized Outdoor Furniture Built to Last

How we make ordering easy

 

Create your perfect outdoor space with POLYWOOD® at Fortunoff Backyard Store, and enjoy more services for the products you know and love. To get started, check out the catalog or visit a showroom to see our POLYWOOD samples in person. You can place your order at your local showroom, via chat, or over the phone.

Chat Online

Chat Online

White Glove Delivery

HOW IT WORKS

With POLYWOOD, you're never short on options. Every piece is custom ordered and made specifically for you.

1. Select Your Product

1. Select Your Product

Explore a range of products, including classic Adirondack chairs, polymer rockers, POLYWOOD dining and seating sets.

Explore a range of products, including classic Adirondack chairs, polymer rockers, POLYWOOD dining and seating sets.

2. Select Your Finish

2. Select Your Finish

POLYWOOD has 3 finish options to choose from: traditional, vibrant, and vintage. Each finish option has a unique texture and color options to choose from.

POLYWOOD has 3 finish options to choose from: traditional, vibrant, and vintage. Each finish option has a unique texture and color options to choose from.

3. Select Your Fabric

3. Select Your Fabric

Personalize your POLYWOOD order even more with your choice of fabrics, including Sunbrella®, or provide your own!

Personalize your POLYWOOD order even more with your choice of fabrics or provide your own!

WHY POLYWOOD

 

20-Year Warranty

Polymer is a hardy material, but not all polymer outdoor furniture is marine-grade. That's why genuine POLYWOOD outdoor accessories and furniture are backed by a 20-year warranty.

Durable

POLYWOOD backyard furniture is built to last — rigorous testing ensures it won't splinter, crack, peel, or rot.

Color-Stay Technology

UV inhibitors and stabilizers protect POLYWOOD patio furniture from harmful environmental degradation while light stable pigments run continuously throughout the material.

Weather Resistant

POLYWOOD all-weather material is built to withstand all four seasons and a range of climates including hot sun, snowy winters, salt spray, and heavy winds.

Sustainable

POLYWOOD lumber contains a proprietary blend of landfill & ocean-bound plastics such as milk jugs, detergent containers, and shampoo bottles that can be infinitely recycled.

FREQUENTLY ASKED QUESTIONS

Do you need help with your order? We have answers.

For your commonly asked questions, explore below, but if you need assistance now, contact our Customer Service team via phone at 855-337-8785 or email customer.service@fortunoffbys.com.

How do I start my POLYWOOD order?

To place a POLYWOOD order, you must visit a local showroom, call 855-337-8785, or chat with customer service online. A Backyard Specialist will then ask you which POLYWOOD products you would like to order, which finish you want for those products, and which fabrics you want for each product. Once they have this information, a 50% non-refundable down payment is required. The remaining 50% is required when your order is ready to ship.

Is a deposit required for my POLYWOOD order?

Yes, a 50% non-refundable down payment is required. The remaining 50% is required when your order is ready to ship.

Can I get White Glove Delivery with my POLYWOOD order?

Yes, if you choose White Glove delivery, we will deliver, set up, and deluxe your POLYWOOD order for our standard White Glove Delivery fee.

How long does it take to get my POLYWOOD order delivered?

Delivery time frames can vary based on selection. Please contact your local showroom for details.

Can I return my POLYWOOD order?

Due to the custom nature of POLYWOOD orders, all POLYWOOD purchases are final sale and cannot be returned.

MAINTAINING POLYMER OUTDOOR FURNITURE

Easy Care

POLYWOOD deck furniture cleans easily with soap and water​, ​​can be disinfected with a homemade bleach mixture, and requires no painting, staining, or waterproofing. Follow these cleaning instructions to keep your POLYWOOD outdoor furniture looking great.


How To Clean & Sanitize POLYWOOD Furniture

Supplies Needed

  • Dry vacuum cleaner
  • Mild dish soap
  • 5-gallon plastic bucket
  • Soft-bristle brush
  • Washcloth
  • (Optional) Liquid bleach

Instructions

  • Quickly remove loose dirt and debris with the dry vacuum.
  • Mix the dish soap and warm water in the bucket.
    Note:
    To clean and sanitize, pour in a bit of bleach. We recommend 1 part bleach to 2 parts water.
  • Use a washcloth to apply the soapy water to the lumber and let it sit for a few minutes.
  • Scrub the surfaces using the soft-bristle brush to loosen any dirt or debris.
  • Rinse with clean water and let your furniture air-dry.

Tips: To keep your hands protected from bleach, wear chemical-resistant gloves, but if you decide against bleach, undistilled white venegar and baking soda will also disinfect your polymer furniture. We also recommend you avoid using abrasive cleaning or polishing scrubbers like eraser pads.

How to High-Pressure Deep Clean Polywood Patio Furniture

Supplies Needed

  • A pressure washer (rated no higher than 1,500 psi) equipped with a 40-degree fan tip

Instructions

  • Spray all areas of your polymer furniture with slow, even sweeps, keeping the nozzle about 8 inches away from the surface.
  • If any stubborn spots remain, follow the Clean & Sanitize steps above to remove them.

Tips: To keep your hands protected from bleach, wear chemical-resistant gloves, but if you decide against bleach, undistilled white venegar and baking soda will also disinfect your polymer furniture. We also recommend you avoid using abrasive cleaning or polishing scrubbers like eraser pads.

CONTACT US

Customer Service Hours

Mon-Sat: 9:00 a.m. to 6:00 p.m. CST
Sun: CLOSED.

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